Terms of service

OVERVIEW

Welcome to Nyra Baby Care. The terms "we", "us", "our", and "Nyra Baby Care" refer to Nyra Baby Care. We operate this online store and website, including all related content, features, products, services, and tools, to provide our customers with a convenient shopping experience.

By accessing our website, browsing our products, placing an order, or using any of our services, you agree to be bound by these Terms of Service and the policies referenced on our website.

Please read these Terms of Service carefully before using our website or placing an order. If you do not agree with these terms, please do not use our website or purchase products from us.

1. ELIGIBILITY AND USE OF OUR WEBSITE

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You must not use our website to:

  • Engage in any unlawful activity.

  • Provide false or misleading information.

  • Attempt to gain unauthorized access to our website or systems.

  • Interfere with the security or operation of our website.

  • Copy, reproduce, distribute, or misuse our website content without permission.

2. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, measurements, and other product information displayed on our website are accurate.

However, colours and product appearance may vary depending on your device, screen settings, lighting, and other factors.

Product measurements may have minor variations due to manufacturing and measurement methods.

We reserve the right to modify product descriptions, specifications, availability, and pricing at any time without prior notice.

We may also discontinue products or limit the quantity of products available for purchase.

3. ORDERS AND ORDER ACCEPTANCE

When you place an order on our website, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation. An order is considered accepted once we have confirmed the order and received the applicable payment.

We reserve the right to cancel or refuse an order in situations including, but not limited to:

  • Product unavailability.

  • Pricing or product information errors.

  • Suspected fraudulent or unauthorized transactions.

  • Incorrect customer or delivery information.

  • Circumstances beyond our reasonable control.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to the applicable payment provider's processing timelines.

4. PRODUCT PRICES AND TAXES

All product prices displayed on our website are in Indian Rupees (ā‚¹) unless otherwise stated.

Applicable taxes are included in the product price where indicated on the website.

Shipping charges, if applicable, will be displayed during the checkout process.

We reserve the right to change product prices, discounts, offers, and promotions at any time. The price applicable to your order will be the price displayed at the time the order is placed.

5. PAYMENT

We may offer different payment methods through our website, including online payment methods and other options made available at checkout.

By providing payment information, you confirm that you are authorized to use the selected payment method.

We are not responsible for delays, failures, or errors caused by third-party payment providers.

6. SHIPPING AND DELIVERY

We aim to dispatch and deliver orders within the estimated timeframes displayed on our website or communicated to you.

Delivery timelines are estimates and may vary depending on the delivery location, courier service, weather conditions, holidays, operational issues, or other circumstances beyond our reasonable control.

Once the order has been handed over to the courier partner, delivery may be affected by circumstances outside our direct control.

Customers are responsible for providing accurate and complete delivery information. Nyra Baby Care will not be responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

Please refer to our Shipping Policy for additional information regarding shipping and delivery.

7. RETURNS AND REFUNDS

Returns and refunds are governed by our Refund & Return Policy.

If you receive a defective, damaged, missing, or incorrect product, you must contact us within the timeframe specified in our Refund & Return Policy.

For eligible claims, a complete unboxing/opening video may be required to verify the condition of the package and product.

Please review our Refund & Return Policy before placing an order.

8. PRODUCT CLAIMS

Customers must inspect their order after delivery and notify us promptly if there is an issue with the product.

Damage to external courier packaging alone, such as dents, marks, tears, or damage to the outer shipping cover, may not be considered product damage.

Any claim will be reviewed by Nyra Baby Care based on the information, photographs, videos, and other supporting evidence provided by the customer.

The final decision regarding eligibility for a return or refund will be made after reviewing the claim in accordance with our Refund & Return Policy and applicable law.

9. CANCELLATION OF ORDERS

If you wish to cancel an order, please contact us as soon as possible after placing the order.

Cancellation may not be possible once an order has been processed, packed, or handed over to the courier.

If a cancellation is successfully accepted and payment has already been received, the eligible refund will be processed to the original payment method, subject to applicable payment-provider processing timelines.

10. OFFERS AND PROMOTIONS

Nyra Baby Care may offer promotional discounts, coupon codes, free-shipping offers, and other promotional campaigns from time to time.

Unless otherwise stated, promotional offers may:

  • Have a limited validity period.

  • Apply only to eligible products or orders.

  • Have minimum order-value requirements.

  • Not be combined with other offers.

  • Be subject to specific terms stated with the promotion.

We reserve the right to modify, suspend, or withdraw a promotional offer where reasonably necessary.

11. INTELLECTUAL PROPERTY

All content available on our website, including but not limited to:

  • Brand name and logo.

  • Product photographs.

  • Product descriptions.

  • Graphics and designs.

  • Website layout.

  • Text and written content.

  • Videos and other media.

is owned by or licensed to Nyra Baby Care, unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our website content without our prior written permission.

12. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or use services provided by third parties, including payment providers, courier partners, social media platforms, analytics services, and other service providers.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to the terms and policies of those third parties.

13. ACCURACY OF INFORMATION

We make reasonable efforts to keep the information on our website accurate and up to date.

However, there may occasionally be typographical errors, inaccuracies, omissions, or outdated information relating to product descriptions, prices, offers, availability, shipping information, or other content.

We reserve the right to correct errors and update information at any time without prior notice.

14. PROHIBITED ACTIVITIES

You agree not to use our website or services to:

  • Violate any applicable law or regulation.

  • Commit fraud or engage in fraudulent transactions.

  • Submit false or misleading information.

  • Attempt to interfere with the operation or security of our website.

  • Introduce viruses, malicious code, or harmful software.

  • Scrape, copy, or systematically collect website content without authorization.

  • Misuse promotional offers or discount codes.

  • Attempt to gain unauthorized access to our systems or accounts.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms of Service have been violated.

15. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Nyra Baby Care shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, payment-provider failures, or other force majeure events.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

16. PRIVACY

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect personal information provided to us.

17. CHANGES TO THESE TERMS

Nyra Baby Care may update or modify these Terms of Service from time to time.

Any changes will become effective when the updated Terms of Service are published on this page, unless otherwise stated.

We encourage customers to review this page periodically for any updates.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms of Service, to the extent permitted by applicable law.

18. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from or relating to these Terms of Service or transactions with Nyra Baby Care shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter, subject to applicable consumer protection laws.

19. CONTACT INFORMATION

If you have questions regarding these Terms of Service, your order, our products, or our policies, please contact Nyra Baby Care through the contact details provided on our website.

Nyra Baby Care

Email: lilnyrakids@gmail.com

Phone: 79043 60204