Shipping policy

At Lil Nyra, we ensure your little one’s essentials reach you safely and quickly.

Shipping Policy

  • We ship orders across India.
  • Orders are usually dispatched within 24–48 hours after confirmation (excluding Sundays and public holidays).
  • Delivery time is generally:
    • 3–5 business days within Tamil Nadu
    • 5–10 business days for other states across India
  • In rare cases, delivery may take longer due to courier or location-related delays.
  • If your order is not delivered within 3–4 weeks, we will provide a full refund or replacement support.

Return & Exchange Policy

  • We offer exchange/replacement only for verified manufacturing defects.
  • To request an exchange, customers must share:
    • Clear product images
    • An unboxing/opening video immediately after delivery
  • Exchange requests without proper proof may not be accepted.
  • Customers are requested to carefully check the size, color, and product details before placing the order.

Important Notes

  • We do not offer returns or refunds if you simply dislike the product after delivery.
  • Sale, discounted, or clearance items are not eligible for return, refund, or exchange.
  • For approved exchanges, customers may need to send the parcel back through courier. Courier charges will be reimbursed or supported by our team for verified manufacturing defects only.