Shipping policy
At Lil Nyra, we ensure your little one’s essentials reach you safely and quickly.
Shipping Policy
- We ship orders across India.
- Orders are usually dispatched within 24–48 hours after confirmation (excluding Sundays and public holidays).
- Delivery time is generally:
- 3–5 business days within Tamil Nadu
- 5–10 business days for other states across India
- In rare cases, delivery may take longer due to courier or location-related delays.
- If your order is not delivered within 3–4 weeks, we will provide a full refund or replacement support.
Return & Exchange Policy
- We offer exchange/replacement only for verified manufacturing defects.
- To request an exchange, customers must share:
- Clear product images
- An unboxing/opening video immediately after delivery
- Exchange requests without proper proof may not be accepted.
- Customers are requested to carefully check the size, color, and product details before placing the order.
Important Notes
- We do not offer returns or refunds if you simply dislike the product after delivery.
- Sale, discounted, or clearance items are not eligible for return, refund, or exchange.
- For approved exchanges, customers may need to send the parcel back through courier. Courier charges will be reimbursed or supported by our team for verified manufacturing defects only.